{"id":146,"date":"2021-09-01T16:42:53","date_gmt":"2021-09-01T15:42:53","guid":{"rendered":"https:\/\/support.shiptimize.pt\/?post_type=knowledgebase&#038;p=146"},"modified":"2021-09-17T16:47:40","modified_gmt":"2021-09-17T15:47:40","slug":"redefinir-a-palavra-passe","status":"publish","type":"knowledgebase","link":"https:\/\/support.shiptimize.pt\/index.php\/knowledgebase\/redefinir-a-palavra-passe\/","title":{"rendered":"Alterar\/Redefinir a palavra passe"},"content":{"rendered":"<h3>Alterar\/Redefinir a palavra passe<\/h3>\n<p>Quando a Shiptimize cria um utilizador atribui-lhe uma palavra-passe gen\u00e9rica pelo que \u00e9 pertinente que a substitua por algo que lhe seja f\u00e1cil recordar.<\/p>\n<p>Ap\u00f3s aceder \u00e0 sua \u00e1rea de cliente, dever\u00e1 clicar em <strong>Defini\u00e7\u00f5es &gt; Conta &gt; Senha<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-147 size-full\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/password.png\" alt=\"\" width=\"2880\" height=\"1800\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/password.png 2880w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/password-300x188.png 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/password-1024x640.png 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/password-768x480.png 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/password-1536x960.png 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/password-2048x1280.png 2048w\" sizes=\"auto, (max-width: 2880px) 100vw, 2880px\" \/><\/p>\n<p>Nesta sec\u00e7\u00e3o dever\u00e1 introduzir a palavra-passe antiga primeiro e posteriormente colocar a nova palavra-passe duas vezes. Para guardar esta nova palavra passe dever\u00e1 clicar em <strong>Guardar.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<h3><\/h3>\n<h3>Recuperar a palavra passe<\/h3>\n<p>Na eventualidade de se ter esquecido da sua palavra-passe poder\u00e1 redefini-la. Ao aceder a <a href=\"https:\/\/my.shiptimize.me\/lostpassword\">https:\/\/my.shiptimize.me<\/a> vai encontrar o local para o fazer.<\/p>\n<p>Dever\u00e1 indicar o nome do seu usu\u00e1rio e clicar em recuperar a minha palavra-chave.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-152 size-full\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/password_recovery.png\" alt=\"\" width=\"2880\" height=\"1800\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/password_recovery.png 2880w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/password_recovery-300x188.png 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/password_recovery-1024x640.png 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/password_recovery-768x480.png 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/password_recovery-1536x960.png 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/password_recovery-2048x1280.png 2048w\" sizes=\"auto, (max-width: 2880px) 100vw, 2880px\" \/><\/p>\n<p>Ao clicar em recuperar a minha palavra-passe, um email ser\u00e1 enviado para o email que se encontra registado na nossa plataforma.\u00a0Caso n\u00e3o recepcione o referido email, por favor, queira contactar o nosso support via <a href=\"mailto:support@shiptimize.me\">email<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":68,"comment_status":"open","ping_status":"closed","template":"","knowledgebase_category":[15],"knowledgebase_tags":[41,43,46,45,31,42,44,47,17],"class_list":["post-146","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_category-primeiros-passos","knowledgebase_tags-acesso-a-plataforma","knowledgebase_tags-alterar-password","knowledgebase_tags-palavra-passe","knowledgebase_tags-password","knowledgebase_tags-plataforma","knowledgebase_tags-plataforma-de-envios","knowledgebase_tags-redefinir-palavra-passe","knowledgebase_tags-s","knowledgebase_tags-shiptimize"],"_links":{"self":[{"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase\/146","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/comments?post=146"}],"version-history":[{"count":7,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase\/146\/revisions"}],"predecessor-version":[{"id":472,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase\/146\/revisions\/472"}],"wp:attachment":[{"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/media?parent=146"}],"wp:term":[{"taxonomy":"knowledgebase_category","embeddable":true,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase_category?post=146"},{"taxonomy":"knowledgebase_tags","embeddable":true,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase_tags?post=146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}