{"id":484,"date":"2021-09-20T12:37:31","date_gmt":"2021-09-20T11:37:31","guid":{"rendered":"https:\/\/support.shiptimize.pt\/?post_type=knowledgebase&#038;p=484"},"modified":"2021-10-01T15:12:32","modified_gmt":"2021-10-01T14:12:32","slug":"procurar-um-envio-multiplo","status":"publish","type":"knowledgebase","link":"https:\/\/support.shiptimize.pt\/index.php\/knowledgebase\/procurar-um-envio-multiplo\/","title":{"rendered":"Procurar um envio m\u00faltiplo"},"content":{"rendered":"<h3>Procurar um envio m\u00faltiplo<\/h3>\n<p>&nbsp;<\/p>\n<p>Para localizar um envio necessita primeiro de saber em que fase o mesmo se encontra:<\/p>\n<h4>N\u00e3o Declarado<\/h4>\n<p>Caso ainda n\u00e3o o tenha declarado dever\u00e1 aceder ao separador <strong>N\u00e3o declarados<\/strong> para a sua procura.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-485 size-full\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search01-1.png\" alt=\"\" width=\"2880\" height=\"1800\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search01-1.png 2880w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search01-1-300x188.png 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search01-1-1024x640.png 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search01-1-768x480.png 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search01-1-1536x960.png 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search01-1-2048x1280.png 2048w\" sizes=\"auto, (max-width: 2880px) 100vw, 2880px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h4>Declarado \/ Em tr\u00e2nsito<\/h4>\n<div><span lang=\"PT\">Se o envio j\u00e1 foi declarado ou est\u00e1 em transito mas n\u00e3o foi entregue a procura dever\u00e1 ocorrer no <strong>separador Declarado \/ Em tr\u00e2nsito.<\/strong><\/span><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-486 size-full\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search02.png\" alt=\"\" width=\"2880\" height=\"1800\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search02.png 2880w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search02-300x188.png 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search02-1024x640.png 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search02-768x480.png 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search02-1536x960.png 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search02-2048x1280.png 2048w\" sizes=\"auto, (max-width: 2880px) 100vw, 2880px\" \/><\/div>\n<div><\/div>\n<div><\/div>\n<div>\n<h4><\/h4>\n<h4>Entregue<\/h4>\n<div><span lang=\"PT\">Se o envio j\u00e1 foi declarado como entregue dever\u00e1 aceder ao <strong>separador Entregue<\/strong> para efetuar a sua procura.<\/span><\/div>\n<div><\/div>\n<\/div>\n<div><\/div>\n<div><\/div>\n<div><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-487 size-full\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search03-1.png\" alt=\"\" width=\"2880\" height=\"1800\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search03-1.png 2880w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search03-1-300x188.png 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search03-1-1024x640.png 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search03-1-768x480.png 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search03-1-1536x960.png 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search03-1-2048x1280.png 2048w\" sizes=\"auto, (max-width: 2880px) 100vw, 2880px\" \/><\/div>\n<div><\/div>\n<div><\/div>\n<h4>Como pesquisar<\/h4>\n<p>Poder\u00e1 procurar o seu envio atrav\u00e9s do <strong>n\u00famero de rastreamento, n\u00famero de pedido ou nome do destinat\u00e1rio.<br \/>\n<\/strong>No campo Pesquisar\u2026 coloque os dados que disp\u00f5e do envio e clique no s\u00edmbolo lupa, para iniciar a pesquisa.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-488 size-full\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search04.png\" alt=\"\" width=\"2880\" height=\"1800\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search04.png 2880w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search04-300x188.png 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search04-1024x640.png 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search04-768x480.png 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search04-1536x960.png 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search04-2048x1280.png 2048w\" sizes=\"auto, (max-width: 2880px) 100vw, 2880px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>No caso dos envios m\u00faltiplos, como <strong>cada envio tem o seu c\u00f3digo de rastreamento pr\u00f3prio<\/strong> por forma \u00e9 prefer\u00edvel procurar pelo nome do destinat\u00e1rio ou n\u00famero de pedido por forma a que sejam encontrados todos os volumes desse envio.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-489 size-full\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search05.png\" alt=\"\" width=\"2880\" height=\"1800\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search05.png 2880w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search05-300x188.png 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search05-1024x640.png 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search05-768x480.png 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search05-1536x960.png 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/search05-2048x1280.png 2048w\" sizes=\"auto, (max-width: 2880px) 100vw, 2880px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":49,"comment_status":"open","ping_status":"closed","template":"","knowledgebase_category":[303],"knowledgebase_tags":[212,213,118,211],"class_list":["post-484","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_category-gestao-de-envios","knowledgebase_tags-envios-multiplos","knowledgebase_tags-multiplos","knowledgebase_tags-procurar-um-envio","knowledgebase_tags-procurar-um-envio-multiplo"],"_links":{"self":[{"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase\/484","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/comments?post=484"}],"version-history":[{"count":12,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase\/484\/revisions"}],"predecessor-version":[{"id":501,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase\/484\/revisions\/501"}],"wp:attachment":[{"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/media?parent=484"}],"wp:term":[{"taxonomy":"knowledgebase_category","embeddable":true,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase_category?post=484"},{"taxonomy":"knowledgebase_tags","embeddable":true,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase_tags?post=484"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}