{"id":526,"date":"2021-09-20T13:26:35","date_gmt":"2021-09-20T12:26:35","guid":{"rendered":"https:\/\/support.shiptimize.pt\/?post_type=knowledgebase&#038;p=526"},"modified":"2021-09-29T15:20:10","modified_gmt":"2021-09-29T14:20:10","slug":"problemas-com-a-criacao-manual-do-envio","status":"publish","type":"knowledgebase","link":"https:\/\/support.shiptimize.pt\/index.php\/knowledgebase\/problemas-com-a-criacao-manual-do-envio\/","title":{"rendered":"Problemas com a cria\u00e7\u00e3o manual do envio"},"content":{"rendered":"<h3>Problemas com a cria\u00e7\u00e3o manual do envio<\/h3>\n<p>A plataforma Shiptimize <strong>faz uma verifica\u00e7\u00e3o dos dados introduzidos<\/strong> aquando da cria\u00e7\u00e3o de um envio pelo que se introduzir informa\u00e7\u00e3o errada em determinados campos o envio n\u00e3o ser\u00e1 criado.<\/p>\n<p>Sempre que ocorrer uma situa\u00e7\u00e3o onde houve preenchimento indevido dos dados do envio ou omiss\u00e3o de dados essenciais ir\u00e1 surgir <strong>uma mensagem de alerta<\/strong> bem como o campo em quest\u00e3o ser\u00e1 iluminado quando clicar no bot\u00e3o gravar e gerar envio.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-527 size-full\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/ship_error.png\" alt=\"\" width=\"2880\" height=\"1800\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/ship_error.png 2880w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/ship_error-300x188.png 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/ship_error-1024x640.png 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/ship_error-768x480.png 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/ship_error-1536x960.png 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/09\/ship_error-2048x1280.png 2048w\" sizes=\"auto, (max-width: 2880px) 100vw, 2880px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Dever\u00e1 corrigir os campos indicados com erro e clicar novamente no <strong>bot\u00e3o Gravar e gerar envio.<\/strong><\/p>\n<p>Por vezes, ao utilizar carateres especiais n\u00e3o permitidos poder\u00e1 ocorrer um erro na nossa plataforma e em vez do campo em quest\u00e3o ser iluminado, o envio n\u00e3o \u00e9 guardado, mas \u00e9 <strong>encaminhado para a sec\u00e7\u00e3o N\u00e3o declarados.<\/strong><\/p>\n<p>Nestas situa\u00e7\u00f5es raras, dever\u00e1 <strong>contactar o nosso suporte enviando se possivel um print screen com os dados<\/strong> que est\u00e1 a utilizar para a cria\u00e7\u00e3o dos seus envios.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":43,"comment_status":"open","ping_status":"closed","template":"","knowledgebase_category":[298],"knowledgebase_tags":[192,190,230,229,216],"class_list":["post-526","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_category-problemas","knowledgebase_tags-criar-envio","knowledgebase_tags-criar-envio-manual","knowledgebase_tags-problemas-criacao-de-envio-manual","knowledgebase_tags-problemas-criacao-envio","knowledgebase_tags-problemas-de-envio"],"_links":{"self":[{"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase\/526","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/comments?post=526"}],"version-history":[{"count":1,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase\/526\/revisions"}],"predecessor-version":[{"id":528,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase\/526\/revisions\/528"}],"wp:attachment":[{"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/media?parent=526"}],"wp:term":[{"taxonomy":"knowledgebase_category","embeddable":true,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase_category?post=526"},{"taxonomy":"knowledgebase_tags","embeddable":true,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase_tags?post=526"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}