{"id":534,"date":"2021-09-20T14:26:42","date_gmt":"2021-09-20T13:26:42","guid":{"rendered":"https:\/\/support.shiptimize.pt\/?post_type=knowledgebase&#038;p=534"},"modified":"2021-09-29T15:19:00","modified_gmt":"2021-09-29T14:19:00","slug":"problemas-com-acesso-a-plataforma-shiptimize","status":"publish","type":"knowledgebase","link":"https:\/\/support.shiptimize.pt\/index.php\/knowledgebase\/problemas-com-acesso-a-plataforma-shiptimize\/","title":{"rendered":"Problemas com acesso a plataforma Shiptimize"},"content":{"rendered":"<h3>Problemas com acesso a plataforma Shiptimize<\/h3>\n<p>&nbsp;<\/p>\n<p>Os principais poss\u00edveis problemas de acesso \u00e0 nossa plataforma s\u00e3o dois:<\/p>\n<h4>Dados de acesso errados<\/h4>\n<p>Garanta que est\u00e1 a utilizar os dados fornecidos aquando da cria\u00e7\u00e3o da sua conta e que a <em>palavra-passe introduzida est\u00e1 correta<\/em>. \u00c9 de salientar que a nossa plataforma <strong>\u00e9 sens\u00edvel a letras mai\u00fasculas<\/strong>.<\/p>\n<h4>Conta bloqueada<\/h4>\n<p>Por quest\u00f5es de seguran\u00e7a <strong>os acessos da sua conta s\u00e3o suspensos ao fim de 3 meses sem utiliza\u00e7\u00e3o.<\/strong> Paralelamente, caso haja <strong>incumprimento do pagamento<\/strong> das suas faturas poder\u00e1 tamb\u00e9m ocorrer o bloqueio dos acessos da sua conta.<\/p>\n<p>Caso permane\u00e7a o problema dever\u00e1 <strong>contactar o nosso suporte.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":40,"comment_status":"open","ping_status":"closed","template":"","knowledgebase_category":[298],"knowledgebase_tags":[238,239,241,242,240],"class_list":["post-534","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_category-problemas","knowledgebase_tags-acesso-plataforma","knowledgebase_tags-acesso-shiptimize","knowledgebase_tags-conta-bloqueada","knowledgebase_tags-dados-de-acesso","knowledgebase_tags-problemas-de-acesso"],"_links":{"self":[{"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase\/534","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/comments?post=534"}],"version-history":[{"count":1,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase\/534\/revisions"}],"predecessor-version":[{"id":535,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase\/534\/revisions\/535"}],"wp:attachment":[{"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/media?parent=534"}],"wp:term":[{"taxonomy":"knowledgebase_category","embeddable":true,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase_category?post=534"},{"taxonomy":"knowledgebase_tags","embeddable":true,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase_tags?post=534"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}