{"id":732,"date":"2021-10-08T16:09:30","date_gmt":"2021-10-08T15:09:30","guid":{"rendered":"https:\/\/support.shiptimize.pt\/?post_type=knowledgebase&#038;p=732"},"modified":"2025-04-15T15:20:43","modified_gmt":"2025-04-15T14:20:43","slug":"guia-rapido-para-prestashop","status":"publish","type":"knowledgebase","link":"https:\/\/support.shiptimize.pt\/index.php\/knowledgebase\/guia-rapido-para-prestashop\/","title":{"rendered":"Guia r\u00e1pido para Prestashop"},"content":{"rendered":"<h3>Guia r\u00e1pido para Prestashop<\/h3>\n<h4>Instala\u00e7\u00e3o<\/h4>\n<ul>\n<li>Ir a sec\u00e7\u00e3o <strong>&#8220;M\u00f3dulos&#8221;<\/strong> e clicar em <strong>&#8220;Cat\u00e1logo de M\u00f3dulos&#8221;<\/strong><\/li>\n<li>Clique em <strong>\u201cCarregar um m\u00f3dulo\u201d<\/strong><\/li>\n<li>Escolha o <strong>ficheiro zip<\/strong> do m\u00f3dulo que descarregou da plataforma Shiptimize.<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-734 size-full\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_02.png\" alt=\"\" width=\"2880\" height=\"1800\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_02.png 2880w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_02-300x188.png 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_02-1024x640.png 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_02-768x480.png 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_02-1536x960.png 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_02-2048x1280.png 2048w\" sizes=\"auto, (max-width: 2880px) 100vw, 2880px\" \/><\/li>\n<li>Uma vez terminada a instala\u00e7\u00e3o, clique em <strong>&#8220;Configurar&#8221;<\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong><em>Nota: <\/em><\/strong><em>Caso esteja a actualizar a partir de uma vers\u00e3o anterior \u00e0 3.0, reinicie o antigo plugin do gestor de m\u00f3dulos<\/em>.<\/p>\n<p>&nbsp;<\/p>\n<h4>Configura\u00e7\u00e3o<\/h4>\n<p><strong>Nota:<\/strong> <em>Caso n\u00e3o tenha uma conta Shiptimize<\/em>, <strong>clique em solicitar uma conta<\/strong>. Preencha os seus dados e a nossa equipa entrar\u00e1 em contacto consigo.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-733 size-full\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_01.png\" alt=\"\" width=\"2880\" height=\"1693\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_01.png 2880w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_01-300x176.png 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_01-1024x602.png 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_01-768x451.png 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_01-1536x903.png 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_01-2048x1204.png 2048w\" sizes=\"auto, (max-width: 2880px) 100vw, 2880px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Entre na sua conta Shiptimize e crie uma chave p\u00fablica e privada em: <strong>Defini\u00e7\u00f5es &gt; Integra\u00e7\u00f5es &gt; Gest\u00e3o de Chaves<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-735 size-full\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_03.png\" alt=\"\" width=\"2880\" height=\"1800\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_03.png 2880w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_03-300x188.png 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_03-1024x640.png 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_03-768x480.png 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_03-1536x960.png 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_03-2048x1280.png 2048w\" sizes=\"auto, (max-width: 2880px) 100vw, 2880px\" \/><\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>\u00a0<\/strong>Copie as chaves p\u00fablica e privada geradas na Shiptimize para as configura\u00e7\u00f5es do Plugin na PrestaShop<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-736 size-full\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_04.png\" alt=\"\" width=\"2880\" height=\"1693\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_04.png 2880w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_04-300x176.png 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_04-1024x602.png 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_04-768x451.png 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_04-1536x903.png 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_04-2048x1204.png 2048w\" sizes=\"auto, (max-width: 2880px) 100vw, 2880px\" \/><\/p>\n<p>&nbsp;<\/p>\n<div><span lang=\"PT\">Seleccione em <strong>&#8220;Export Preset Orders&#8221;<\/strong> que tipo de estados s\u00e3o utilizados para os pedidos que est\u00e3o prontos a ser enviados.<\/span><\/div>\n<div><\/div>\n<div><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-737 size-full\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_05.png\" alt=\"\" width=\"2880\" height=\"1693\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_05.png 2880w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_05-300x176.png 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_05-1024x602.png 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_05-768x451.png 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_05-1536x903.png 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_05-2048x1204.png 2048w\" sizes=\"auto, (max-width: 2880px) 100vw, 2880px\" \/><\/div>\n<div><\/div>\n<div>\n<p>De seguida clique em <strong>&#8220;Guardar&#8221;<\/strong>. Ao introduzir chaves v\u00e1lidas, o plugin ir\u00e1 criar os novos m\u00e9todos de envio para cada transportadora dispon\u00edvel na sua conta Shiptimize na PrestaShop.<\/p>\n<p><strong>Nota:\u00a0<\/strong><em><span lang=\"PT\">Cada instala\u00e7\u00e3o deve ter um conjunto de chaves. Se tiver mais do que uma loja, por favor crie chaves para cada loja.<\/span><\/em><\/p>\n<p>Se tiver a cache activa ou combinar estilos ou scripts, limpe a cache em <strong>&#8220;Par\u00e2metros Avan\u00e7ados&#8221; &gt; &#8220;Desempenho&#8221;<\/strong><\/p>\n<p>Defini\u00e7\u00f5es opcionais:<\/p>\n<ul>\n<li><strong>Checkout <\/strong>\u2013 se n\u00e3o quiser mostrar os locais de recolha aos seus clientes escolha <strong>&#8220;disabled&#8221;<\/strong>.<\/li>\n<li><strong>Exclude Shipping weight <\/strong>\u2013 se n\u00e3o definiu um peso nos seus produtos, ou se est\u00e1 a utilizar unidades diferentes nesses produtos, escolha <strong>&#8220;N\u00e3o&#8221;<\/strong> e n\u00e3o enviaremos o peso da encomenda quando exportar<\/li>\n<li><strong>Debug <\/strong>\u2013 se activo mostrar uma tabela que lista as transportadoras Shiptimize.<\/li>\n<\/ul>\n<\/div>\n<p>&nbsp;<\/p>\n<h4>Configura\u00e7\u00e3o de Transportadoras<\/h4>\n<p>Ir para <strong>&#8220;Shipping &#8221; &gt; &#8220;Carriers&#8221;<\/strong> para ativar e configurar as transportadoras que deseja disponibilizar na sua loja.<\/p>\n<p>Ao instalar o plugin da Shiptimize s\u00e3o criadas as v\u00e1rias transportadoras que est\u00e3o presentes na sua conta.\u00a0 Estas ficam vis\u00edveis na lista de transportadoras sendo disponibilizada uma op\u00e7\u00e3o de cada transportadora. Caso pretenda utilizar a mesma transportadora com servi\u00e7os ou op\u00e7\u00f5es diferentes dever\u00e1 duplic\u00e1-la. <strong>Dever\u00e1 duplicar sempre a partir da transportadora original criada pelo plugin<\/strong> e n\u00e3o as criadas por duplica\u00e7\u00e3o anteriormente.<\/p>\n<p>Para duplicar a transportadora queira aceder a <strong>Shipping &gt; Carriers<\/strong> e selecione a transportadora que pretende duplicar, depois escolha: <strong>&#8220;Bulk Actions&#8221; &gt; &#8220;Duplicate&#8221;. <\/strong>A nova transportadora apresentar\u00e1 um n\u00famero maior que a original e assim poder\u00e1 editar a nova transportadora com uma nova combina\u00e7\u00e3o de op\u00e7\u00f5es.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-741 size-full\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_09.png\" alt=\"\" width=\"2880\" height=\"1694\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_09.png 2880w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_09-300x176.png 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_09-1024x602.png 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_09-768x452.png 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_09-1536x903.png 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_09-2048x1205.png 2048w\" sizes=\"auto, (max-width: 2880px) 100vw, 2880px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h4>Edi\u00e7\u00e3o de Transportadoras<\/h4>\n<p>Para editar cada uma das transportadoras queira aceder a <strong>&#8220;Shipping &#8221; &gt; &#8220;Carriers&#8221;<\/strong> e clique em <strong>&#8220;Editar&#8221;<\/strong> junto da transportadora que pretende configurar.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-738 size-full\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_06.png\" alt=\"\" width=\"2880\" height=\"1695\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_06.png 2880w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_06-300x177.png 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_06-1024x603.png 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_06-768x452.png 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_06-1536x904.png 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_06-2048x1205.png 2048w\" sizes=\"auto, (max-width: 2880px) 100vw, 2880px\" \/><\/p>\n<h4>Edi\u00e7\u00e3o de Transportadoras<\/h4>\n<p><strong>General Settings\u00a0<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-739 size-full\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_07-e1744640672118.png\" alt=\"\" width=\"2880\" height=\"1162\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_07-e1744640672118.png 2880w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_07-e1744640672118-300x121.png 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_07-e1744640672118-1024x413.png 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_07-e1744640672118-768x310.png 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_07-e1744640672118-1536x620.png 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_07-e1744640672118-2048x826.png 2048w\" sizes=\"auto, (max-width: 2880px) 100vw, 2880px\" \/><\/p>\n<p>Como as demais transportadoras criadas na loja PrestaShop, as transportadoras criadas pelo nosso plugin permitem configurar:<\/p>\n<p><strong>Carrier name: <\/strong>O nome que ser\u00e1 mostrado ao seu cliente<br \/>\n<strong>Transit Time: <\/strong>Uma descri\u00e7\u00e3o textual de quanto tempo, em m\u00e9dia, demora uma entrega a chegar ao seu destino. Ex. 3 dias \u00fateis<br \/>\n<strong>Speed Grade: <\/strong>Opcional &#8211; Escolha um n\u00famero de 0-9 onde <strong>0 \u00e9 o mais lento<\/strong> e <strong>9 \u00e9 o mais r\u00e1pido<\/strong> para indicar a rapidez com que cada transportadora realiza uma entrega m\u00e9dia.<br \/>\n<strong>Logo: <\/strong>Opcional &#8211; Se houver um log\u00f3tipo, este ser\u00e1 exibido ao cliente.<br \/>\n<strong>Tracking URL: <\/strong>Opcional &#8211; Um prefixo para o rastreio. Se definido, ser\u00e1 inclu\u00eddo na informa\u00e7\u00e3o de rastreio da encomenda. Assegure-se de incluir um \u201c@\u201d onde o trackingID deve ser inclu\u00eddo.\u00a0<strong>Exemplo:<\/strong> <em>http:\/\/{carrierurl}\/?&amp;{shipment_id}=@<\/em><\/p>\n<p>Nesta sec\u00e7\u00e3o \u00e9 poss\u00edvel definir se a op\u00e7\u00e3o de escolha de <strong>pontos de entrega<\/strong> vai estar dispon\u00edvel no check out ou n\u00e3o e se a escolha de um ponto de entrega \u00e9 <strong>obrigat\u00f3rio<\/strong> ou <strong>facultativa<\/strong>. Esta op\u00e7\u00e3o vai estar dispon\u00edvel apenas nas transportadoras que oferecem esta op\u00e7\u00e3o de entrega<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1394\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/Captura-de-ecra-2025-04-14-152829-300x82.jpg\" alt=\"\" width=\"852\" height=\"233\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/Captura-de-ecra-2025-04-14-152829-300x82.jpg 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/Captura-de-ecra-2025-04-14-152829-1024x280.jpg 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/Captura-de-ecra-2025-04-14-152829-768x210.jpg 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/Captura-de-ecra-2025-04-14-152829-1536x420.jpg 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/Captura-de-ecra-2025-04-14-152829.jpg 1828w\" sizes=\"auto, (max-width: 852px) 100vw, 852px\" \/><\/p>\n<h4>M\u00faltiplas lojas<\/h4>\n<p>No caso de ter uma configura\u00e7\u00e3o de v\u00e1rias lojas, o passo 2 nesta configura\u00e7\u00e3o mostra &#8220;MultiStore&#8221; onde pode definir em que lojas esta transportadora deve ser disponibilizada.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-742 size-full\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_10.png\" alt=\"\" width=\"2880\" height=\"1692\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_10.png 2880w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_10-300x176.png 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_10-1024x602.png 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_10-768x451.png 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_10-1536x902.png 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_10-2048x1203.png 2048w\" sizes=\"auto, (max-width: 2880px) 100vw, 2880px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h4>Locais e Custos de transporte<\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-743 size-full\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_11.png\" alt=\"\" width=\"2880\" height=\"1694\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_11.png 2880w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_11-300x176.png 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_11-1024x602.png 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_11-768x452.png 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_11-1536x903.png 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_11-2048x1205.png 2048w\" sizes=\"auto, (max-width: 2880px) 100vw, 2880px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Add Handling costs: <\/strong>Se a resposta for afirmativa, ent\u00e3o os custos de manuseamento ser\u00e3o adicionados ao custo base. Pode definir quanto cobrar em <strong>&#8220;Shipping&#8221; &gt; &#8220;Preferences&#8221; &gt; &#8220;Handling&#8221;<\/strong><br \/>\n<strong>Free Shipping: <\/strong>Se activo, ent\u00e3o este m\u00e9todo \u00e9 gratuito<br \/>\n<strong>Billing:\u00a0<\/strong>Escolha se pretende definir regras por peso ou pre\u00e7o<br \/>\n<strong>Tax: <\/strong>O imposto a aplicar ao custo base.<br \/>\n<strong>Ranges: <\/strong>\u00c9 aqui que se define um pre\u00e7o para cada zona e intervalo. Se quiser activar uma zona, deve assinalar a caixa junto da mesma.<\/p>\n<h4><\/h4>\n<h4>Tamanho, peso e grupo de acesso<\/h4>\n<p>Preencha os campos das dimens\u00f5es e peso e defina quais os grupos que gostaria de disponibilizar este m\u00e9todo.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-744 size-full\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_12.png\" alt=\"\" width=\"2880\" height=\"1696\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_12.png 2880w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_12-300x177.png 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_12-1024x603.png 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_12-768x452.png 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_12-1536x905.png 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_12-2048x1206.png 2048w\" sizes=\"auto, (max-width: 2880px) 100vw, 2880px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h4>Resumo<\/h4>\n<div><span lang=\"PT\">Confirmar que todas as defini\u00e7\u00f5es est\u00e3o corretas. Depois clique em &#8220;Finish&#8221; para ativar a transportadora.<\/span><\/div>\n<div><\/div>\n<div><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-745 size-full\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_13.png\" alt=\"\" width=\"2880\" height=\"1694\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_13.png 2880w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_13-300x176.png 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_13-1024x602.png 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_13-768x452.png 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_13-1536x903.png 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_13-2048x1205.png 2048w\" sizes=\"auto, (max-width: 2880px) 100vw, 2880px\" \/><\/div>\n<div><\/div>\n<div><\/div>\n<h3><strong>Livro de regras<\/strong><\/h3>\n<div><\/div>\n<div>Para completar a configura\u00e7\u00e3o dos m\u00e9todos de envio dever\u00e1 criar regras na plataforma Shiptimize na sec\u00e7\u00e3o <a href=\"https:\/\/my.shiptimize.me\/setting\/rulebook\">Livro de regras<\/a> que associam a cada um dos m\u00e9todos de envio uma transportadora, n\u00edvel de servi\u00e7o e op\u00e7\u00f5es extra desejados. Estas regras podem ter como base o <strong>nome de cada m\u00e9todo de envio<\/strong> criado ou poder\u00e3o ser independentes dos m\u00e9todos de envio criados (baseadas no <strong>pa\u00eds de destino, zona do pa\u00eds de destino, peso<\/strong> do carrinho de compras entre outras op\u00e7\u00f5es)<\/div>\n<div>Para mais informa\u00e7\u00f5es acerca da cria\u00e7\u00e3o de regras de envio consulta a sec\u00e7\u00e3o do nosso portal de suporte intitulada <a href=\"https:\/\/support.shiptimize.pt\/index.php\/kb\/livro-de-regras\/\">Livro de Regras\u00a0<\/a><\/div>\n<div><\/div>\n<div>Ser\u00e1 atrav\u00e9s destas regras que poder\u00e1 automatizar o agendamento de recolha quando um envio \u00e9 declarado. Para tal bastar\u00e1 adicionar a op\u00e7\u00e3o Ativar pedido de recolha nas suas regras<\/div>\n<div><\/div>\n<div><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1399\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/exemplo-de-regra-300x168.jpg\" alt=\"\" width=\"880\" height=\"493\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/exemplo-de-regra-300x168.jpg 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/exemplo-de-regra-1024x573.jpg 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/exemplo-de-regra-768x430.jpg 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/exemplo-de-regra.jpg 1438w\" sizes=\"auto, (max-width: 880px) 100vw, 880px\" \/><\/div>\n<h4>Atualiza\u00e7\u00f5es autom\u00e1ticas de estado entre a Shiptimize e Prestashop<\/h4>\n<p>Assim que uma etiqueta de envio \u00e9 criada a partir do seu menu de encomendas, \u00e9 automaticamente gerado um n\u00famero de rastreio. Este n\u00famero de rastreio \u00e9 automaticamente atualizado na sua loja PrestaShop e associado com a encomenda correta.<\/p>\n<p>Adicionalmente, a partir da sua conta Shiptimize em <strong>Defini\u00e7\u00f5es &gt; Integra\u00e7\u00f5es &gt; Detalhes de Integra\u00e7\u00e3o<\/strong> pode definir em que momento(s) os estados das encomendas no backoffice da sua PrestaShop devem ser atualizados.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-746 size-full\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_14.png\" alt=\"\" width=\"2880\" height=\"1800\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_14.png 2880w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_14-300x188.png 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_14-1024x640.png 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_14-768x480.png 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_14-1536x960.png 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_14-2048x1280.png 2048w\" sizes=\"auto, (max-width: 2880px) 100vw, 2880px\" \/><\/p>\n<p>Pode seleccionar a actualiza\u00e7\u00e3o quando:<\/p>\n<ul>\n<li>Uma encomenda \u00e9 importada;<\/li>\n<li>Uma etiqueta de envio foi impressa;<\/li>\n<li>A expedi\u00e7\u00e3o foi entregue;<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h4>Checkout para clientes incluindo pontos de entrega<\/h4>\n<p>Ap\u00f3s a instala\u00e7\u00e3o e configura\u00e7\u00e3o, de acordo com as etapas fornecidas acima, todas as transportadoras habilitadas s\u00e3o oferecidas como op\u00e7\u00f5es de envio ao seu cliente no checkout.<\/p>\n<p>Se uma transportadora fornecer servi\u00e7o de entrega em um ponto de entrega (pickup points), ser\u00e1 adicionado um bot\u00e3o, permitindo ao utilizador selecionar o seu local de prefer\u00eancia. Caso tenha configurado que a escolha do ponto de entrega \u00e9 obrigat\u00f3ria, ser\u00e1 mostrada uma mensagem ao cliente a solicitar essa escolha caso este tente finalizar a compra sem escolher o ponto de entrega<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-747 size-full\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_15.png\" alt=\"\" width=\"2880\" height=\"1682\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_15.png 2880w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_15-300x175.png 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_15-1024x598.png 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_15-768x449.png 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_15-1536x897.png 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/prestashop_15-2048x1196.png 2048w\" sizes=\"auto, (max-width: 2880px) 100vw, 2880px\" \/><\/p>\n<p>Assim que o seu cliente clicar em <strong>&#8220;Choose pickup location&#8221;<\/strong>, mostraremos um mapa (ser\u00e1 usado o OpenStreetMap ou o Google Maps no caso de ter introduzido uma chave Google Maps na configura\u00e7\u00e3o do plugin)<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1396\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/mapa-pontos-300x149.jpg\" alt=\"\" width=\"813\" height=\"404\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/mapa-pontos-300x149.jpg 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/mapa-pontos-1024x510.jpg 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/mapa-pontos-768x383.jpg 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/mapa-pontos-1536x765.jpg 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/mapa-pontos.jpg 1670w\" sizes=\"auto, (max-width: 813px) 100vw, 813px\" \/><\/p>\n<p>O cliente pode tamb\u00e9m optar por escolher a visualiza\u00e7\u00e3o dos pontos de entrega em lista<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1397\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/lista-pontos-300x151.jpg\" alt=\"\" width=\"801\" height=\"403\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/lista-pontos-300x151.jpg 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/lista-pontos-1024x516.jpg 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/lista-pontos-768x387.jpg 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/lista-pontos-1536x773.jpg 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/lista-pontos.jpg 1752w\" sizes=\"auto, (max-width: 801px) 100vw, 801px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h4><strong>Impress\u00e3o de etiquetas &#8211; V\u00e1rias op\u00e7\u00f5es<\/strong><\/h4>\n<p style=\"font-weight: 400;\">Com o plugin Prestashop \u00e9 poss\u00edvel exportar (automaticamente) os envios para a plataforma Shiptimize. A partir da plataforma Shiptimize pode criar facilmente as suas etiquetas de envio. Al\u00e9m disso, \u00e9 poss\u00edvel gerar etiquetas de envio diretamente a partir do seu back-office Prestashop.<\/p>\n<h5><strong>Exporta\u00e7\u00e3o de encomendas<\/strong><\/h5>\n<p style=\"font-weight: 400;\">Para al\u00e9m da exporta\u00e7\u00e3o autom\u00e1tica, existem duas formas de exportar manualmente as suas encomendas Prestashop para a Shiptimize.<\/p>\n<ol>\n<li><strong>Exportar encomendas predefinidas:<\/strong> Exportar todas as encomendas que correspondem aos estados predefinidos na configura\u00e7\u00e3o do plugin com um clique.<\/li>\n<li><strong>Exportar para a Shiptimize:<\/strong> Exportar as encomendas selecionadas independentemente do estado da encomenda.<\/li>\n<\/ol>\n<h5><strong>Impress\u00e3o de etiquetas a partir do backoffice da Prestashop<\/strong><\/h5>\n<p style=\"font-weight: 400;\">Se n\u00e3o quiser sair do Back-office do Prestashop para criar as suas etiquetas de envio pode faz\u00ea-lo, existindo duas op\u00e7\u00f5es:<br \/>\n1) Impress\u00e3o a partir da vista geral das encomendas e\/ou 2) a partir dos detalhes da encomenda.<\/p>\n<ol>\n<li style=\"font-weight: 400;\"><strong> Impress\u00e3o de etiquetas atrav\u00e9s da vista geral de encomendas<\/strong><\/li>\n<\/ol>\n<p style=\"font-weight: 400;\">Pode gerar etiquetas a partir da lista de encomendas, selecionando as encomendas para as quais pretende imprimir. Basta ir a &#8220;Orders&#8221; (Encomendas) e selecionar as encomendas para as quais pretende imprimir etiquetas. Clique em <strong>&#8216;Bulk Actions &gt; &#8216;Print Label for select orders to Shiptimize&#8217;. <\/strong><\/p>\n<p style=\"font-weight: 400;\">Todos os artigos da encomenda ser\u00e3o processados.<\/p>\n<p style=\"font-weight: 400;\">Assim que clicar no bot\u00e3o <strong>&#8216;Imprimir etiqueta&#8217;<\/strong>, acontece o seguinte:<\/p>\n<ol>\n<li style=\"font-weight: 400;\">A encomenda \u00e9 exportada para a plataforma Shiptimize, a partir da qual \u00e9 efetuado um pedido de etiqueta. Se o envio for bem-sucedido, \u00e9 enviada uma etiqueta de envio para a Prestashop.<\/li>\n<li style=\"font-weight: 400;\">No caso de a encomenda n\u00e3o poder ser exportada, \u00e9 apresentada uma mensagem de erro com informa\u00e7\u00f5es adicionais sobre o motivo pelo qual a exporta\u00e7\u00e3o n\u00e3o foi bem-sucedida. A mensagem pode ser verificada deslocando o rato para o \u00edcone de erro vermelho.<\/li>\n<li style=\"font-weight: 400;\">Caso a encomenda tenha sido exportada anteriormente, mas n\u00e3o exista uma etiqueta associada \u00e0 mesma, os dados da encomenda s\u00e3o reenviados. Quaisquer altera\u00e7\u00f5es ao endere\u00e7o s\u00e3o atualizadas.<\/li>\n<\/ol>\n<h4><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1316 size-full\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/01.png\" alt=\"\" width=\"2880\" height=\"1640\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/01.png 2880w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/01-300x171.png 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/01-1024x583.png 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/01-768x437.png 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/01-1536x875.png 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/01-2048x1166.png 2048w\" sizes=\"auto, (max-width: 2880px) 100vw, 2880px\" \/><\/span><\/h4>\n<ol start=\"2\">\n<li style=\"font-weight: 400;\"><strong><strong> Impress\u00e3o de etiquetas &#8211; atrav\u00e9s do detalhe da encomenda.<\/strong><\/strong><\/li>\n<\/ol>\n<p style=\"font-weight: 400;\">A partir da p\u00e1gina de detalhes da encomenda espec\u00edfica, pode clicar em <strong>&#8220;Print Order label&#8221;<\/strong> (Imprimir etiqueta da encomenda) para obter uma etiqueta que contenha os artigos do envio. Este envio ser\u00e1 apresentado na plataforma Shiptimize com o n\u00famero de refer\u00eancia da encomenda.<\/p>\n<p style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1317 size-full\" src=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/02.png\" alt=\"\" width=\"2880\" height=\"1643\" srcset=\"https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/02.png 2880w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/02-300x171.png 300w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/02-1024x584.png 1024w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/02-768x438.png 768w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/02-1536x876.png 1536w, https:\/\/support.shiptimize.pt\/wp-content\/uploads\/2021\/10\/02-2048x1168.png 2048w\" sizes=\"auto, (max-width: 2880px) 100vw, 2880px\" \/><\/p>\n<h4>Atualiza\u00e7\u00e3o de transportadoras no Prestashop<\/h4>\n<p>No caso de serem activas novas transportadoras ap\u00f3s ter instalado e configurado a sua loja PrestaShop, e caso queira adicionar essas novas transportadoras na sua loja PrestaShop, dever\u00e1 ir a <strong>Shipping &gt; Shiptimize<\/strong> e clicar em salvar.<\/p>\n<p>Sempre que o fizer, o plugin ir\u00e1 perguntar \u00e0 aplica\u00e7\u00e3o quais as transportadoras activas e actualizar as defini\u00e7\u00f5es do plugin.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n","protected":false},"author":1,"featured_media":0,"menu_order":1,"comment_status":"open","ping_status":"closed","template":"","knowledgebase_category":[123],"knowledgebase_tags":[320,319,318,321],"class_list":["post-732","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_category-prestashop","knowledgebase_tags-configuracao-prestashop","knowledgebase_tags-plugin-prestashop","knowledgebase_tags-prestashop","knowledgebase_tags-shiptimize-prestashop"],"_links":{"self":[{"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase\/732","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/comments?post=732"}],"version-history":[{"count":9,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase\/732\/revisions"}],"predecessor-version":[{"id":1401,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase\/732\/revisions\/1401"}],"wp:attachment":[{"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/media?parent=732"}],"wp:term":[{"taxonomy":"knowledgebase_category","embeddable":true,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase_category?post=732"},{"taxonomy":"knowledgebase_tags","embeddable":true,"href":"https:\/\/support.shiptimize.pt\/index.php\/wp-json\/wp\/v2\/knowledgebase_tags?post=732"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}